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1. Why am I receiving an Ambulance Bill for Service?

What You Can Do

First, if you think you're having a medical emergency, forget the bill. Go to the hospital and get the proper medical care. On the other hand, if you didn't call 911 and you don't think you're experiencing a true medical emergency, you can always find other modes of transportation to the hospital or a medical facility. You always have the right to refuse treatment. We do not encourage this because if you are having a true medical emergency that needs evaluation, your life is more important than any medical bill you may receive.

2. Why am I receiving a bill for service from Virtua, Cooper University or Inspira Health Systems and the Borough of Bellmawr?

• The Borough of Bellmawr does not provide "Advance Cardiac Life Support" services. Virtua, Cooper University or Inspira Health Systems provide this service and have their own polices and pricing for services. The Borough of Bellmawr has no control over these billing statements or collection procedures.
• The Borough of Bellmawr is in agreement with these facilities to transport the patient to a medical facility, so depending on your insurance carrier both entities bill for their services.

3. What can I do if I get one of these bills?

• Ask your insurance company to pay more. Contact your insurance carrier for the service "Allowable Payment" and deductible responsible by the covered entity. Medicare and Medicaid are pre-determined rates governed by the Centers for Medicare/Medicaid Services (CMS).
  • Centers for Medicare/Medicaid Services (CMS) Website
  • Ambulance Services
• Call the ambulance service's billing department with any questions relating to billing pricing for the Borough of Bellmawr;
  Farnsworth and Semptimphelter, LLC
  Phone: 609-261-1002
  Email Farnsworth and Semptimphelter, LLC
  Farnsworth and Semptimphelter, LLC Website
• Borough of Bellmawr residence or towns that are covered within a "Shared Services Agreement" with the Borough of Bellmawr will not be put into collections for the remaining balance not covered by your insurance carrier.

4. When I call 911, can I choose where the ambulance takes me?

Possibly. Most ambulances will take you to the "closest appropriate facility," but protocols vary from town to town. If you're not in dire condition, the ambulance crew may agree to take you to your preferred hospital. If you're on Medicare, you may have to pay for the extra miles due to the distance of said hospital. If you're set on going to a particular hospital, ask if the crew will take you there before you get in.